---
title: "Help Center · Fibisoft"
description: "Step-by-step guides for Fibisoft Recruit: set up your workspace, publish jobs, use Match Score and scorecards, and manage your team and billing."
canonical_url: "https://fibisoft.com/help"
locale: en
meta:
  "og:description": "Step-by-step guides for Fibisoft Recruit: set up your workspace, publish jobs, use Match Score and scorecards, and manage your team and billing."
  "og:image": "https://fibisoft.com/_og/s/o_56c0f34e94930d27.png"
  "og:image:alt": "Help Center"
  "og:image:height": "630"
  "og:image:type": image/png
  "og:image:width": "1200"
  "og:title": "Help Center"
  "twitter:description": "Step-by-step guides for Fibisoft Recruit: set up your workspace, publish jobs, use Match Score and scorecards, and manage your team and billing."
  "twitter:image": "https://fibisoft.com/_og/s/o_56c0f34e94930d27.png"
  "twitter:image:alt": "Help Center"
  "twitter:title": "Help Center"
---

> Index of every page on this site: [llms.txt](https://fibisoft.com/llms.txt)

**Help Center**

# **Step-by-step help for every part of Fibisoft.**

Guides that follow the screens and buttons you see in the app, from your first sign-in to exporting your data.

**15 of 15 articles shown.**

## **Getting started**

- ### [Setting up your workspace](https://fibisoft.com/help/setting-up-your-workspace)

  Our team creates your organisation and its first Owner. Sign in, complete your organisation profile and get ready to invite your team.**Read the guide **
- ### [Inviting your team](https://fibisoft.com/help/inviting-your-team)

  Invite colleagues by email, choose a role for each person, and manage invitations and members from the Team tab.**Read the guide **
- ### [Roles and permissions](https://fibisoft.com/help/roles-and-permissions)

  Each member has one of five roles. The role decides what they can see and change in your workspace.**Read the guide **

## **Career sites**

- ### [Branding your career site](https://fibisoft.com/help/branding-your-career-site)

  Choose a theme, fonts and colours for your career site, preview them on desktop and mobile, then publish the changes.**Read the guide **
- ### [Publishing a job](https://fibisoft.com/help/publishing-a-job)

  Decide who can find a job, when it goes live and when applications close, then open it to candidates.**Read the guide **

## **Jobs and candidates**

- ### [Creating a job and its application form](https://fibisoft.com/help/creating-a-job-and-its-application-form)

  Create a job, describe the role and choose what candidates must provide when they apply.**Read the guide **
- ### [Custom pipeline stages and moving candidates](https://fibisoft.com/help/custom-pipeline-stages-and-moving-candidates)

  Build the stages of your hiring process for each job, then move candidates through them. Every move is logged.**Read the guide **
- ### [Talent Pool and search](https://fibisoft.com/help/talent-pool-and-search)

  Find any candidate who has ever applied to your organisation, with text search and filters across all your jobs.**Read the guide **

## **Evaluation**

- ### [Setting Match Score criteria](https://fibisoft.com/help/setting-match-score-criteria)

  Tell Match Score what to look for in each application, how much each rule counts and which rules are required.**Read the guide **
- ### [How Match Score works and its limits](https://fibisoft.com/help/how-match-score-works-and-its-limits)

  Match Score checks each application against your rules and shows the evidence. It never moves or rejects anyone. Ranking assists. Your team decides.**Read the guide **
- ### [Scorecards](https://fibisoft.com/help/scorecards)

  Attach scorecards to a stage so every reviewer rates candidates on the same criteria, with one score and a comment each.**Read the guide **

## **Collaboration**

- ### [Hiring team and stage reviewers](https://fibisoft.com/help/hiring-team-and-stage-reviewers)

  Choose which teammates review each stage of a job, so every candidate is assessed by the right people.**Read the guide **
- ### [Candidate emails and notifications](https://fibisoft.com/help/candidate-emails-and-notifications)

  Fibisoft confirms every application to the candidate, sends a rejection email when you choose to, and tells your team about new applications.**Read the guide **

## **Account and billing**

- ### [Billing and plans](https://fibisoft.com/help/billing-and-plans)

  See your plan, keep your billing details up to date, pay invoices and download them as PDFs.**Read the guide **
- ### [Account security and data export](https://fibisoft.com/help/account-security-and-data-export)

  Protect your account, review your active sessions, export your candidates to CSV and ask us to delete data.**Read the guide **

## **Still need help?**

Our support team can walk you through it. New to Fibisoft? Book a demo and we’ll show you around.

[**Book a demo**](https://fibisoft.com/book-a-demo) [**Contact support**](https://fibisoft.com/contact?topic=support)

```json
{"@context":"https://schema.org","@graph":[{"@id":"https://fibisoft.com/#website","@type":"WebSite","description":"Fibisoft Recruit gives growing teams a branded career site, ranked pipelines and structured scorecards, built for hiring in Cameroon.","inLanguage":"en-CM","name":"Fibisoft","url":"https://fibisoft.com/","publisher":{"@id":"https://fibisoft.com/#identity"},"workTranslation":{"@id":"https://fibisoft.com/fr#website"}},{"@id":"https://fibisoft.com/help#webpage","@type":"WebPage","description":"Step-by-step guides for Fibisoft Recruit: set up your workspace, publish jobs, use Match Score and scorecards, and manage your team and billing.","name":"Help Center","url":"https://fibisoft.com/help","isPartOf":{"@id":"https://fibisoft.com/#website"},"potentialAction":[{"@type":"ReadAction","target":["https://fibisoft.com/help"]}],"primaryImageOfPage":{"@id":"https://fibisoft.com/#logo"}},{"@id":"https://fibisoft.com/#identity","@type":"Organization","email":"hello@fibisoft.com","name":"Fibisoft","url":"https://fibisoft.com/","logo":{"@id":"https://fibisoft.com/#logo"},"parentOrganization":{"@type":"Organization","name":"SAHELIER STUDIO SARL","url":"https://www.sahelier.studio"}},{"@id":"https://fibisoft.com/#logo","@type":"ImageObject","caption":"Fibisoft","contentUrl":"https://fibisoft.com/images/fibisoft_large_logo.png","inLanguage":"en-CM","url":"https://fibisoft.com/images/fibisoft_large_logo.png"}]}
```

## Sitemap

See the full [sitemap](https://fibisoft.com/sitemap.md) for all pages.