---
title: "Candidate emails and team notifications · Fibisoft"
description: "Learn which emails Fibisoft sends to candidates and to your team, and how to send a rejection email when you reject a candidate."
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> Index of every page on this site: [llms.txt](https://fibisoft.com/llms.txt)

**Collaboration**

# **Candidate emails and notifications**

Fibisoft confirms every application to the candidate, sends a rejection email when you choose to, and tells your team about new applications.

## Steps

1. **Application received (automatic).** As soon as a candidate applies, Fibisoft emails them to confirm their application, with a link to follow its progress. The email uses your organisation’s branding and the language the candidate applied in. There is nothing to set up.
2. **Rejection (your choice).** When you move a candidate to a rejection stage from **Move to stage**, the **Notify candidate by email** option appears. Switch it on to send the rejection email, then select **Move**.
3. **New-application emails for your team.** When a candidate applies to a job (called a *campaign* in Fibisoft), Fibisoft emails the members who can move candidates: Owners, Admins and Recruiters.
4. **Turning notifications off.** Each member can turn off new-application emails for themselves.

![Application received email in the organisation’s branding](https://fibisoft.com/images/placeholders/help-candidate-emails-01.svg) {width="960" height="640" loading="lazy"}

## Tips

- A rejection email is never sent unless you switch on **Notify candidate by email**. Without it, the candidate is not told, so use it whenever you can.
- A clear logo and organisation name make your candidate emails look professional. Set them in **Settings**, on the **Organization** tab.
- Fibisoft sends these two emails to candidates. Any other message to a candidate goes through your usual email.

## **Related articles**

- ### [Custom pipeline stages and moving candidates](https://fibisoft.com/help/custom-pipeline-stages-and-moving-candidates)

  Build the stages of your hiring process for each job, then move candidates through them. Every move is logged.**Learn more **
- ### [Hiring team and stage reviewers](https://fibisoft.com/help/hiring-team-and-stage-reviewers)

  Choose which teammates review each stage of a job, so every candidate is assessed by the right people.**Learn more **
- ### [Branding your career site](https://fibisoft.com/help/branding-your-career-site)

  Choose a theme, fonts and colours for your career site, preview them on desktop and mobile, then publish the changes.**Learn more **

## **Still need help?**

Our support team can walk you through it. New to Fibisoft? Book a demo and we’ll show you around.

[**Book a demo**](https://fibisoft.com/book-a-demo) [**Contact support**](https://fibisoft.com/contact?topic=support)

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## Sitemap

See the full [sitemap](https://fibisoft.com/sitemap.md) for all pages.