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Collaboration

Candidate emails and notifications

Fibisoft confirms every application to the candidate, sends a rejection email when you choose to, and tells your team about new applications.

Steps

  1. Application received (automatic). As soon as a candidate applies, Fibisoft emails them to confirm their application, with a link to follow its progress. The email uses your organisation’s branding and the language the candidate applied in. There is nothing to set up.
  2. Rejection (your choice). When you move a candidate to a rejection stage from Move to stage, the Notify candidate by email option appears. Switch it on to send the rejection email, then select Move.
  3. New-application emails for your team. When a candidate applies to a job (called a campaign in Fibisoft), Fibisoft emails the members who can move candidates: Owners, Admins and Recruiters.
  4. Turning notifications off. Each member can turn off new-application emails for themselves.

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Tips

  • A rejection email is never sent unless you switch on Notify candidate by email. Without it, the candidate is not told, so use it whenever you can.
  • A clear logo and organisation name make your candidate emails look professional. Set them in Settings, on the Organization tab.
  • Fibisoft sends these two emails to candidates. Any other message to a candidate goes through your usual email.

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Still need help?

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