Help Center
Step-by-step help for every part of Fibisoft.
Guides that follow the screens and buttons you see in the app, from your first sign-in to exporting your data.
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Getting started
Setting up your workspace
Our team creates your organisation and its first Owner. Sign in, complete your organisation profile and get ready to invite your team.
Inviting your team
Invite colleagues by email, choose a role for each person, and manage invitations and members from the Team tab.
Roles and permissions
Each member has one of five roles. The role decides what they can see and change in your workspace.
Career sites
Branding your career site
Choose a theme, fonts and colours for your career site, preview them on desktop and mobile, then publish the changes.
Publishing a job
Decide who can find a job, when it goes live and when applications close, then open it to candidates.
Jobs and candidates
Creating a job and its application form
Create a job, describe the role and choose what candidates must provide when they apply.
Custom pipeline stages and moving candidates
Build the stages of your hiring process for each job, then move candidates through them. Every move is logged.
Talent Pool and search
Find any candidate who has ever applied to your organisation, with text search and filters across all your jobs.
Evaluation
Setting Match Score criteria
Tell Match Score what to look for in each application, how much each rule counts and which rules are required.
How Match Score works and its limits
Match Score checks each application against your rules and shows the evidence. It never moves or rejects anyone. Ranking assists. Your team decides.
Scorecards
Attach scorecards to a stage so every reviewer rates candidates on the same criteria, with one score and a comment each.
Collaboration
Hiring team and stage reviewers
Choose which teammates review each stage of a job, so every candidate is assessed by the right people.
Candidate emails and notifications
Fibisoft confirms every application to the candidate, sends a rejection email when you choose to, and tells your team about new applications.
Account and billing
Billing and plans
See your plan, keep your billing details up to date, pay invoices and download them as PDFs.
Account security and data export
Protect your account, review your active sessions, export your candidates to CSV and ask us to delete data.
Still need help?
Our support team can walk you through it. New to Fibisoft? Book a demo and we’ll show you around.