Account security and data export

Steps

Open your profile. Open the account menu and select Profile.
Reset your password. Under Security, select Reset password. Fibisoft sends a verification code to your email. Enter it and choose a new password. This signs you out of all devices.
Review your sessions. Under Active sessions, select View sessions to see the devices signed in to your account. Disconnect any you don’t recognise, or select Disconnect all other sessions.
Check the Audit Log. Owners and Admins can go to Settings, then Audit log, to see who changed what and when. Filter by Actor, Action type and Date range.
Export candidates to CSV. Go to Candidates, apply any filters you need, then select Export. Fibisoft downloads a CSV file of the matching candidates. CSV export depends on your plan.
Ask us to delete data. To have candidate data deleted, contact our support team with what you need deleted, and we will handle it with you.

Use a password you don’t use anywhere else, and never share your account. Invite each colleague with their own role instead.
When someone leaves your team, remove them from Settings, then Team, straight away.
Treat exported files with care: they contain personal data about your candidates.
If our support team ever acts in your workspace, the Audit Log shows it, labelled “Fibisoft support”.

Each member has one of five roles. The role decides what they can see and change in your workspace.

Find any candidate who has ever applied to your organisation, with text search and filters across all your jobs.

See your plan, keep your billing details up to date, pay invoices and download them as PDFs.